Fairmont Empress

721 Government Street, Victoria, Canada, V8W 1W5  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Fairmont Empress

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Editorial review:

Fairmont Empress invites guests for a wonderful stay. This gorgeous British landmark will transport you to the past. It has beautiful views of the Inner Harbour. The setting is gorgeous and the staff bends over backwards for guests. The hotel is large and can be a task to navigate through. The high tea is excellent and the pool is great. Some feel that it's too haughty of a place, but others feel it's still a very good place.

Overview

The grand 5-star Fairmont Empress Hotel is a great place to stay in Victoria. Featuring Victorian architecture, the hotel is welcoming guests since 1908.

The major location gives quick access to Fairmont Empress Hotel, Inner Harbour and Beacon Hill Park. Save-On-Foods Memorial Centre, The Butchart Gardens and Miniature World are located just 150 meters from the venue.

Set next to an aquarium, bars and restaurants, this hotel also offers a veranda, a courtyard and an outdoor swimming pool on site.

Fairmont Empress Hotel lies within 5 minutes’ drive to Victoria Inner Harbor airport.

Rooms

Offering a view over the city, 477 rooms feature traditional décor, a work desk, pay TV, cable TV, a refrigerator and a ceiling fan along with integrated bathrooms. Some rooms come with a beautiful view of Downtown Inner Harbour and Victoria Harbour. The rooms are elegant, fully equipped with dark-wood furniture.

Eat & Drink

Every morning starts with a complimentary continental breakfast. The 24-hour restaurant serves special local meals. Guests can try afternoon tea and coffee served in the lobby bar.

All visitors are offered a full breakfast for a fee. 

Services

Business facilities include a photocopier, a business center and computers to suit the needs of business travelers.

Relax

The hotel offers video games, a play area and babysitting for guests with children. Fitness center and a gym as well as cycling and golf are available on the premises.

Internet

High-speed internet access is available in the hotel rooms at CAD 15 per day.

Wireless internet is available in public areas at CAD 15 per day.

Guest Parking

public parking is possible on site at CAD 30 per day.

Year renovated:   2009.  Number of floors:   8.  Number of rooms:   477.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Eco friendly
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Executive/club floor
  • Lobby
  • Vending machines
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge area
  • Picnic area/Tables
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Video games
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • Garden area
  • Reflex massage

Room view

  • City view
  • Courtyard view
  • Harbor view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • Armchair
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Electric kettle

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  1 am

Check-out

  • until  1 am

Children and extra beds

  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Fairmont Empress Victoria location
Show big map »

Hotel Address:

721 Government Street, Victoria, Canada, V8W 1W5

Get directions
City Center
  • Victoria
    2700 ft
Airports
Train Stations
  • Mercurio Gallery
    1000 ft
  • Artevo Gallery
    1400 ft
Restaurants
  • The Bengal Lounge - The Fairmont Empress Hotel (cuisine: Contemporary, Indian)
    200 ft
  • Afternoon Tea - The Fairmont Empress Hotel
    200 ft
Parks
  • Thunderbird Park
    600 ft
  • The Robert Bateman Centre
    1000 ft
Ski areas
  • Ogden Point Breakwater
    1.4 mi
Hotel information
  • Check-in:
    from  1 am
  • Check-out:
    until  1 am
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    477

Hotel Awards

CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Fairmont Empress photos Exterior Hotel informationFairmont Empress photos Exterior Hotel informationFairmont Empress photos Room
Spacious Modern Double Room
Bed type: King-size bed or 2 Queen-size beds or Queen-size bed
Size: 305 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Fairmont Empress photos Room Fairmont RoomFairmont Empress photos RoomFairmont Empress photos Room Fairmont Room
    Fairmont Double Room
    Bed type: Double bed or Queen-size bed or King-size bed
    Size: 400 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Fairmont Room

    Room facilities
      Images coming soon
      Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Check Prices
      — Less information+ More information

      Triple Room - Room Only

      Fairmont Empress photos Room SuiteFairmont Empress photos Exterior Hotel informationFairmont Empress photos Room
      One-Bedroom Suite
      Bed type: King-size bed
      Size: 550 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Fairmont Empress photos Exterior Hotel informationFairmont Empress photos Room
        Junior Suite
        Bed type: King-size bed
        Check Prices
        — Less information+ More information

        Junior Suite, 1 King Bed, City View - Best Available Rate

        Fairmont Empress photos Exterior Hotel informationFairmont Empress photos Exterior Hotel informationFairmont Empress photos Room
        Deluxe Double Room
        Bed type: King-size bed or Double bed
        Size: 400 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Deluxe Room Harbourview

        Room facilities
          Fairmont Empress photos Exterior Hotel informationFairmont Empress photos Exterior Hotel informationFairmont Empress photos Exterior Hotel information
          Executive Double Room
          Bed type: King-size bed
          Size: 325 sq. feet
          Check Prices
          — Less information+ More information
          Room facilities
            Fairmont Empress photos Room SuiteFairmont Empress photos Interior
            Executive Junior Suite
            Bed type: King-size bed
            Check Prices
            — Less information+ More information
            Room facilities
              Fairmont Empress photos Exterior Hotel information
              Luxury Double Room
              Bed type: Double bed or Sleeping arrangements for 3 persons or 2 Single beds
              Size: 305 sq. feet
              Check Prices
              • Air conditioning
              — Less information+ More information

              Deluxe Luxury Room

              Room facilities
                Fairmont Empress photos Room SuiteFairmont Empress photos InteriorFairmont Empress photos Exterior Hotel information
                Luxury Junior Suite
                Bed type: King-size bed
                Size: 400 sq. feet
                Check Prices
                • Shower
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Fairmont Empress Victoria location
                  Show big map »

                  Hotel Address:

                  721 Government Street, Victoria, Canada, V8W 1W5

                  Get directions
                  City Center
                  • Victoria
                    2700 ft
                  Airports
                  Train Stations
                  • Mercurio Gallery
                    1000 ft
                  • Artevo Gallery
                    1400 ft
                  Restaurants
                  • The Bengal Lounge - The Fairmont Empress Hotel (cuisine: Contemporary, Indian)
                    200 ft
                  • Afternoon Tea - The Fairmont Empress Hotel
                    200 ft
                  Parks
                  • Thunderbird Park
                    600 ft
                  • The Robert Bateman Centre
                    1000 ft
                  Ski areas
                  • Ogden Point Breakwater
                    1.4 mi
                  Hotel information
                  • Check-in:
                    from  1 am
                  • Check-out:
                    until  1 am
                  • Year renovated:
                    2009
                  • Number of floors:
                    8
                  • Number of rooms:
                    477

                  Hotel Awards

                  CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Canada

                  Use Badge

                  Fairmont Empress Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  • Fishermans Wharf - 700 ft
                  • The Royal Theatre - 1400 ft

                  Train stations

                  Convention centers

                  Shopping areas

                  Amusement

                  • Cosmic Reality - 1400 ft

                  Monuments and Landmarks

                  Museums

                  • Crystal Garden - 400 ft
                  • Royal London Wax Museum - 1000 ft
                  • Downtown/ City Center - 1000 ft
                  • British Columbia Festival-Arts - 1000 ft
                  • Royal London Wax Museum - 1000 ft
                  • Maritime Museum of BC - 1400 ft

                  Halls

                  • Crystal Garden Administration - 400 ft

                  Business areas

                  Golf courses and Country clubs

                  College Campuses

                  Local attractions

                  • Art Gallery of Greater Victoria - 5000 ft
                    1040 Moss St., Victoria
                  • Point Ellice House - 1.1 mi
                    2616 Pleasant St., Victoria
                  • Abkhazi Garden - 1.9 mi
                    1964 Fairfield Road, Victoria
                  • Craigdarroch Castle - 1.1 mi
                    1050 Joan Crescent, Victoria
                  • Government House - 1.2 mi
                    1401 Rockland Avenue, Victoria

                  Near the hotel

                  • Fairmont Empress Hotel - 200 ft
                    721 Government St., Victoria
                  • Miniature World - 400 ft
                    649 Humboldt St., Victoria
                  • Parliament Buildings - 800 ft
                    501 Belleville St, Victoria
                  • Inner Harbour - 1600 ft
                    Victoria, British ColumbiaCanada
                  • Royal BC Museum - 400 ft
                    675 Belleville Street, Victoria
                  • Thunderbird Park - 600 ft
                    675 Belleville st., Victoria
                  • The Robert Bateman Centre - 1000 ft
                    470 Belleville Street, Victoria

                  Restaurants nearby

                  • The Bengal Lounge - The Fairmont Empress Hotel - 200 ft

                    Address: 721 Government St
                    Phone: 250-389-2727

                    86% likes this, based on 374 reviews
                    Cuisine: Contemporary, Indian
                    Price Range: USD 26 - USD 100

                  • The Empress Room - 200 ft

                    Address: 721 Government St.
                    Phone: 250-389-2727

                    69% likes this, based on 136 reviews
                    Price Range: USD 31 - USD 66

                  • Milestone's Restaurant - 600 ft

                    Address: 812 Wharf St
                    Phone: (250) 381-2244

                    74% likes this, based on 282 reviews
                    Cuisine: American
                    Price Range: USD 0 - USD 24

                  • Afternoon Tea - The Fairmont Empress Hotel - 200 ft

                    Address: 721 Government Street
                    Phone: 250-389-2727

                    66% likes this, based on 320 reviews
                    Price Range: USD 32 - USD 53

                  • Pescatores Seafood + Grill - 500 ft

                    Address: 614 Humboldt Street
                    Phone: 250-385-4512

                    72% likes this, based on 402 reviews
                    Price Range: USD 3 - USD 52

                  Hotel information
                  • Check-in:
                    from  1 am
                  • Check-out:
                    until  1 am
                  • Year renovated:
                    2009
                  • Number of floors:
                    8
                  • Number of rooms:
                    477

                  Hotel Awards

                  CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Canada

                  Use Badge

                  Hotels nearby
                  Helms Inn Victoria
                  2 stars
                  0.4 km

                  Fairmont Empress Reviews

                  Guest reviews are submitted by our customers after their stay at Fairmont Empress

                  Average guest rating

                  7.6out of 10
                  Fabulous
                  Based on 47 reviews

                  Rating by category:

                  Service
                  9.1
                  Value
                  8.2
                  Rooms
                  8.8
                  Location
                  9.9

                  Guest reviews

                  • Older travelers
                    9.6

                    Excellent Victorian era experience and history was very memorable.

                    Not much really, our dining experience in the main restaurant and Bengal lounge were very good and our room was above average for comform and the bed was excellent. My wife was very disapointed to find that not all our "deserts" were given to us when we departed the High Tea.. We enjoyed the sandwiches and other items but could not finish the desert tier and so was looking forward to that later with some coffee in the room. Our lemon bars were missing, and I might point out my wife is standing over me as I write this. Thanks for a great time.

                  • Couple
                    6.2

                    The heritage of the hotel

                    I specifically asked for an ocean view room and paid over cad450 per night! But what I got was only one small window with a just a bit of view! Other bigger windows in the room only got garden view! It is a totally ripped off for the price I paid! I would never do this again!

                  • Family with children
                    7.4

                    The location was perfec

                    The room and bathroom are not as expected

                  • Older travelers
                    8.2

                    Traditional style very grand in Brilliant location. Staff were excellent.

                    The room I had was quite hot but minor point

                  • Older travelers
                    7.8

                    This is the 'Grand Old Dame' of hotels in Victoria, in the style of the Canadian Pacific Hotels, which were taken over by the Fairmont chain. Service is top drawer but be aware this is an old facility which receives much attention in their attempt to keep it current. It is right downtown, across the street from the Inner Harbour.

                    The pluming is getting old. The rooms are oddly laid out, due to the shape/angles of the building.

                  • Single
                    10.0

                    Classic design, complimentary buffet and breakfast.

                    Some noise through the windows.

                  • Single
                    8.8

                    A very historic building and location is outstanding. As this is located right in the inner harbour and downtown it feels like you are in a country estate. Minutes to shopping and wonderful resturants. Shopped for the best deal as in season this is very expensive. Staff are very helpful and friendly.

                  • Couple
                    8.2

                    <Love the proximity to downtown shops, restaurants and waterfront.

                    Every single thing is extra money (parking, wifi) and not cheap at all. The room rate was competitive, but with the extras, it costs the same as a newer/nicer hotel.

                  • Single
                    9.6

                    The staff was absolutely perfect. We requested a room change and Alex at the front desk could have not been any nicer and professional about the switch. The room we got had a perfect view, quiet and quaint. I was surprised that the fridge allowed me to put in my own food and the free insuite coffee in a nice touch. Will book at the Empress again next time I'm in town. Thank you.

                    Some of the decor could use some refreshing. Ex, window lampshade was loosing its edge ribbon, a stain on the bed skirt and the woodwork need a coat of paint. :) This said, it looks like the Hotel is being renovated, please do not make it modern! Keep the old charm with a refreshed look. (I'm a designer)

                  • Older travelers
                    10.0

                    Understated old luxury. Classy, helpful staff ready to serve. Unimaginable comfort - bed, pillows, soaps, Keurig, tea kettle, coffee, tea - everything so well done!! Decor of room - cool, relaxing, luxuriously painted with 3 shades of turquoise, trim, curtains, bedskirt, botanical prints...like an old English home. Staff so helpful, courteous, always asking how to serve you, goign the extra mile to help locate restaurants, call a taxi, book a reservation somewhere for you. Wonderful!!!!!

                    That I couldn't stay longer!!!

                  • Older travelers
                    8.8

                    staff was superb

                    hotel is tired but that's a legacy of tradition

                  How to reach hotel

                  hotel Fairmont Empress Victoria location
                  Show big map »

                  Hotel Address:

                  721 Government Street, Victoria, Canada, V8W 1W5

                  Get directions
                  City Center
                  • Victoria
                    2700 ft
                  Airports
                  Train Stations
                  • Mercurio Gallery
                    1000 ft
                  • Artevo Gallery
                    1400 ft
                  Restaurants
                  • The Bengal Lounge - The Fairmont Empress Hotel (cuisine: Contemporary, Indian)
                    200 ft
                  • Afternoon Tea - The Fairmont Empress Hotel
                    200 ft
                  Parks
                  • Thunderbird Park
                    600 ft
                  • The Robert Bateman Centre
                    1000 ft
                  Ski areas
                  • Ogden Point Breakwater
                    1.4 mi
                  Hotel information
                  • Check-in:
                    from  1 am
                  • Check-out:
                    until  1 am
                  • Year renovated:
                    2009
                  • Number of floors:
                    8
                  • Number of rooms:
                    477

                  Hotel Awards

                  CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Canada

                  Use Badge