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Fairmont Empress - Victoria

721 Government Street, Victoria, Canada, V8W 1W5  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Fairmont Empress - Victoria

Paid Wi-Fi

CAD 15 per day

Parking

CAD 32 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

Fairmont Empress invites guests for a wonderful stay. This gorgeous British landmark will transport you to the past. It has beautiful views of the Inner Harbour. The setting is gorgeous and the staff bends over backwards for guests. The hotel is large and can be a task to navigate through. The high tea is excellent and the pool is great. Some feel that it's too haughty of a place, but others feel it's still a very good place.

Overview

Set in the center of Victoria, this impressive hotel features 477 rooms and offers allergy-free rooms, a sauna and a hairdresser. With accents of Gothic architecture, the hotel was built in 1908 and renovated in 2009.

The hotel is set within a 10-minute walk from the city center. A convenient setting near a ship terminal offers good public transport connections.

There are shopping places, such as fairgrounds and shops nearby.

Victoria Inner Harbor airport is situated within a 10-minute drive from Fairmont Empress Hotel.

Rooms

A magnificent view over the islands welcomes guests to fairmont flat, deluxe one room queen room and junior king suite offering en suite bathrooms along with climate control, a storage space, TV with satellite channels, a work area and a stereo system. Guests will enjoy a view of Victoria'S Inner Harbour and Downtown Inner Harbour from their rooms. The rooms feature a classic interior.

Eat & Drink

Offering a free continental breakfast, the hotel invites guests to the dining area. The signature restaurant provides special meals. The award-winning bar serves a selection of coffee and afternoon tea. Guests can enjoy a meal in The Bengal Lounge and The Empress Room, which are located in a downtown area, about 5 minutes’ walk from Fairmont Empress Hotel.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers parking, a vending machine and a lift along with computers, a meeting room and fax/photocopying services to fulfill the needs of all travelers.

Relax

Treatments include steam baths, facials and massage. A gym and a fitness centre are provided on-site.

Internet

Wireless internet is available in the entire hotel at CAD 15 per day.

Guest Parking

Public parking is possible on site at CAD 32 per day.

Year renovated:   2009.  Number of floors:   8.  Number of rooms:   477.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Group check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Vending machines
  • Eco friendly
  • Lobby

Sports & Fitness

  • Fitness centre
  • Mountain biking

Services

  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Harbor view

Room facilities

  • Air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 11 am FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Fairmont Empress - Victoria Victoria location
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Hotel Address:

721 Government Street, Victoria, Canada, V8W 1W5

Get directions
City Centre
  • Victoria
    2700 ft
Airports
Restaurants
  • The Bengal Lounge - The Fairmont Empress Hotel (cuisine: Contemporary, Indian)
    100 ft
  • Afternoon Tea - The Fairmont Empress Hotel
    100 ft
Parks
  • Inner Harbour
    300 ft
  • Thunderbird Park
    800 ft
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    477

Hotel Awards

CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Fairmont Empress photos Room Suite
Governor King Suite
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Fairmont Empress photos Room
Fairmont Double Room
City view
  • Room size:

    250 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 2 Double beds or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Ceiling fan
  • Carpeted floor
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Data ports
  • Pay films
  • Radio
Fairmont Empress photos Exterior Hotel information
Fairmont King Room
Harbor view
  • Room size:

    250 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • iPod docking station
  • Computer hookup
  • Radio
Fairmont Empress photos Exterior Hotel information
One-Bedroom King Suite
Harbor view
  • Room size:

    455 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Fairmont Empress photos Room Fairmont Room
Fairmont Renovated Room
Harbor view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Queen-size bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Seating area
  • Living room
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Refrigerator
Fairmont Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple room - Fairmont 2 Beds (triple use)

Fairmont Empress photos Exterior Hotel information
Fairmont One-Bedroom Suite
Harbor view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Electric kettle
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Suite|Fairmont Gold, Suite, 1 Bedroom, Non Smoking

Fairmont Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Standard Quadruple Room

Fairmont Empress photos Exterior Hotel information
Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

JUNIOR SUITE STANDARD. ROOM ONLY. Non refundable

Fairmont Empress photos Exterior Hotel information
Junior King Suite
Harbor view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Seating area
  • Living room
  • Bedding:Sofa bed
  • Dining:Dining area
  • Refrigerator
Room Description:

Junior Suite|Junior Suite, 1 King Bed, Non Smoking

Fairmont Empress photos Room Suite
Junior Dormitory Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Seating area
  • Living room
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Refrigerator
Fairmont Empress photos Exterior Hotel information
Deluxe Queen Room
Harbor view
  • Room size:

    305 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Deluxe|Deluxe Twin Room (2 twin beds)

Fairmont Empress photos Exterior Hotel information
Deluxe King Room
City view
  • Room size:

    305 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

This double room features a bathrobe, seating area and iPod dock.

Fairmont Empress photos Room Deluxe Room
Deluxe Renovated Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Seating area
  • Living room
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Refrigerator
Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE DELUXE QUEEN BED. ROOM ONLY. Non refundable

Fairmont Empress photos Exterior Hotel information
Executive King Room
Harbor view
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Fairmont Empress photos Exterior Hotel information
Executive King Suite
  • Room size:

    455 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Electric kettle
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

This suite has a electric kettle, cable TV and bathrobe.

Fairmont Empress photos Room Suite
Executive Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Seating area
  • Living room
  • Bedding:Sofa bed
  • Dining:Dining area
  • Refrigerator
Room Description:

Suite|Executive Double Suite (Double bed)

Fairmont Empress photos Room Suite
Royal King Suite
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Fairmont Empress photos Room Suite
Parlor One-Bedroom King Suite
Harbor view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Seating area
  • Living room
  • Butler service
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Refrigerator
Fairmont Empress photos Exterior Hotel information
Signature King Room
Harbor view
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

This double room has a seating area, iPod dock and electric kettle.

Fairmont Empress photos Exterior Hotel information
Signature One-Bedroom King Suite
Harbor view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Seating area
  • Living room
  • Bedding:Sofa bed
  • Dining:Dining area
  • Refrigerator

Fairmont Empress Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

Popular areas

Convention centers

Amusement

  • Cosmic Reality1400 ft

Monuments and Landmarks

Museums

Halls

  • Crystal Garden Administration400 ft

Theaters

  • The Royal Theatre1400 ft

Galleries

Local attractions

  • Art Gallery of Greater Victoria5100 ft
    1040 Moss St (90-minute ferry trip to Vancouver Island)
  • Point Ellice House1.1 mi
    2616 Pleasant St
  • Ogden Point Terminal & Breakwater1.1 mi
    Dallas Rd
  • Craigdarroch Castle1.1 mi
    1050 Joan Cres
  • Ross Bay Cemetery1.1 mi
    Dallas Rd.

Near the hotel

  • Empress Hotel National Historic Site of Canada100 ft
    721 Government St Fairmont Empress Hotel
  • Royal BC Museum700 ft
    675 Belleville St
  • British Columbia Parliament Buildings800 ft
    501 Belleville St
  • The Maritime Museum of British Columbia700 ft
    634 Humboldt St Bc
  • Inner Harbour300 ft
    Victoria, British ColumbiaCanada
  • Miniature World500 ft
    649 Humboldt St Empress Hotel
  • Tourism Victoria Visitor Centre500 ft
    812 Wharf St

Restaurants nearby

  • The Bengal Lounge - The Fairmont Empress Hotel100 ft

    Address: 721 Government St
    Phone: 250-389-2727

    86% likes this, based on 374 reviews
    Cuisine: Contemporary, Indian
    Price Range: USD 26 - USD 100

  • The Empress Room100 ft

    Address: 721 Government St.
    Phone: 250-389-2727

    69% likes this, based on 136 reviews
    Price Range: USD 31 - USD 66

  • Milestone's Restaurant600 ft

    Address: 812 Wharf St
    Phone: (250) 381-2244

    74% likes this, based on 282 reviews
    Cuisine: American
    Price Range: USD 0 - USD 24

  • Afternoon Tea - The Fairmont Empress Hotel100 ft

    Address: 721 Government Street
    Phone: 250-389-2727

    66% likes this, based on 320 reviews
    Price Range: USD 32 - USD 53

  • Pescatores Seafood + Grill400 ft

    Address: 614 Humboldt Street
    Phone: 250-385-4512

    72% likes this, based on 402 reviews
    Price Range: USD 3 - USD 52

Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    477

Hotel Awards

CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Fairmont Empress Reviews

Guest reviews are submitted by our customers after their stay at Fairmont Empress

Average guest rating

7.6out of 10
Fabulous
Based on 47 reviews

Rating by category:

Service
9.1
Value
8.2
Rooms
8.8
Location
9.9

Guest reviews

  • Older travelers
    9.6

    Excellent Victorian era experience and history was very memorable.

    Not much really, our dining experience in the main restaurant and Bengal lounge were very good and our room was above average for comform and the bed was excellent. My wife was very disapointed to find that not all our "deserts" were given to us when we departed the High Tea.. We enjoyed the sandwiches and other items but could not finish the desert tier and so was looking forward to that later with some coffee in the room. Our lemon bars were missing, and I might point out my wife is standing over me as I write this. Thanks for a great time.

  • Couple
    6.2

    The heritage of the hotel

    I specifically asked for an ocean view room and paid over cad450 per night! But what I got was only one small window with a just a bit of view! Other bigger windows in the room only got garden view! It is a totally ripped off for the price I paid! I would never do this again!

  • Family with children
    7.4

    The location was perfec

    The room and bathroom are not as expected

  • Older travelers
    8.2

    Traditional style very grand in Brilliant location. Staff were excellent.

    The room I had was quite hot but minor point

  • Older travelers
    7.8

    This is the 'Grand Old Dame' of hotels in Victoria, in the style of the Canadian Pacific Hotels, which were taken over by the Fairmont chain. Service is top drawer but be aware this is an old facility which receives much attention in their attempt to keep it current. It is right downtown, across the street from the Inner Harbour.

    The pluming is getting old. The rooms are oddly laid out, due to the shape/angles of the building.

  • Single
    10.0

    Classic design, complimentary buffet and breakfast.

    Some noise through the windows.

  • Single
    8.8

    A very historic building and location is outstanding. As this is located right in the inner harbour and downtown it feels like you are in a country estate. Minutes to shopping and wonderful resturants. Shopped for the best deal as in season this is very expensive. Staff are very helpful and friendly.

  • Couple
    8.2

    <Love the proximity to downtown shops, restaurants and waterfront.

    Every single thing is extra money (parking, wifi) and not cheap at all. The room rate was competitive, but with the extras, it costs the same as a newer/nicer hotel.

  • Single
    9.6

    The staff was absolutely perfect. We requested a room change and Alex at the front desk could have not been any nicer and professional about the switch. The room we got had a perfect view, quiet and quaint. I was surprised that the fridge allowed me to put in my own food and the free insuite coffee in a nice touch. Will book at the Empress again next time I'm in town. Thank you.

    Some of the decor could use some refreshing. Ex, window lampshade was loosing its edge ribbon, a stain on the bed skirt and the woodwork need a coat of paint. :) This said, it looks like the Hotel is being renovated, please do not make it modern! Keep the old charm with a refreshed look. (I'm a designer)

  • Older travelers
    10.0

    Understated old luxury. Classy, helpful staff ready to serve. Unimaginable comfort - bed, pillows, soaps, Keurig, tea kettle, coffee, tea - everything so well done!! Decor of room - cool, relaxing, luxuriously painted with 3 shades of turquoise, trim, curtains, bedskirt, botanical prints...like an old English home. Staff so helpful, courteous, always asking how to serve you, goign the extra mile to help locate restaurants, call a taxi, book a reservation somewhere for you. Wonderful!!!!!

    That I couldn't stay longer!!!

  • Older travelers
    8.8

    staff was superb

    hotel is tired but that's a legacy of tradition

How to reach hotel

hotel Fairmont Empress - Victoria Victoria location
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Hotel Address:

721 Government Street, Victoria, Canada, V8W 1W5

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City Centre
  • Victoria
    2700 ft
Airports
Restaurants
  • The Bengal Lounge - The Fairmont Empress Hotel (cuisine: Contemporary, Indian)
    100 ft
  • Afternoon Tea - The Fairmont Empress Hotel
    100 ft
Parks
  • Inner Harbour
    300 ft
  • Thunderbird Park
    800 ft
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    477

Hotel Awards

CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

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