Fairmont Empress - Victoria

721 Government Street, Victoria, BC, Canada, V8W 1W5show map
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Canada

Use Badge
Overview

Set in the busy area, 18 km from The Butchart Gardens, Fairmont Empress and offers 464 rooms with a traditional decor. The hotel was opened in 1908, renovated in 2009 and is housed in an 8-storey building. This 5-star hotel offers dry cleaning, car service and wake up calls for guests' convenience.

The Whale Museum is about 29 km from the hotel. The property is located within a 10-minute walk to the center of Victoria.

The hotel offers a major location close to mountains and a harbour.

Fairmont Empress is 10 minutes drive away from Victoria Inner Harbor airport.

Rooms

Hotel's guest rooms provide LCD TV set, a storage space and a sofa set. Some of these en-suite rooms have views of the city or Beacon Hill and Downtown Inner Harbour. They include a shower, a hairdryer and bath sheets in the bathrooms.

Eat & Drink

Guests can start their day with continental breakfast served at the dining area. The 24-hour restaurant specialises in local dishes. Relax over a selection of coffee and tea at the lobby bar. At the distance of 50 meters from the hotel guests can dine at Afternoon Tea and The Empress Room.

All visitors are offered a full breakfast for a fee. 

Services

The on-site comforts include a designated smoking place, a private car park and a cloakroom.

Relax

An indoor heated swimming pool, an outdoor swimming pool and a courtyard are available at Fairmont Empress hotel. The hotel provides a gym and a fitness centre on site.

Internet

Wireless internet is available in the entire hotel at CAD 15 per day.

Guest Parking

Public parking is possible on site at CAD 32 per day.

Year renovated:   2009.  Number of floors:   8.  Number of rooms:   464.

+ More- Less
Facilities
Paid Wi-Fi

CAD 15 per day

Parking

CAD 32 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court

Services

  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Courtyard view
  • Golf view
  • Harbor view
  • Marina view
  • Mountain view
  • Ocean view
  • Landscape view
  • Resort view

Room features

  • Heating
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Cosmic RealityCosmic Reality1400 ft
Royal BC MuseumRoyal BC Museum400 ft
Downtown/ City CenterDowntown/ City Center1000 ft
Maritime Museum of BCMaritime Museum of BC1400 ft
Victoria Independent FilmVictoria Independent Film2000 ft
Emily Carr HouseEmily Carr House2700 ft
Royal and MC Pherson TheatresRoyal and MC Pherson Theatres1700 ft
James Bay Athletic AssnJames Bay Athletic Assn3000 ft
James Bay Community School CtrJames Bay Community School Ctr3300 ft
Inner HarbourInner Harbour300 ft Victoria, British ColumbiaCanada
British Columbia Parliament BuildingsBritish Columbia Parliament Buildings800 ft501 Belleville St
Government StreetGovernment Street1000 ft Victoria, British ColumbiaCanada
Bastion SquareBastion Square1600 ft Victoria, British ColumbiaCanada
Helmcken HouseHelmcken House1600 ft638 Bc-1 Thunderbird Park
+ More- Less
The Bengal Lounge - The Fairmont Empress HotelThe Bengal Lounge - The Fairmont Empress Hotel100 ft721 Government St
Afternoon Tea - The Fairmont Empress HotelAfternoon Tea - The Fairmont Empress Hotel100 ft721 Government Street
The Empress RoomThe Empress Room100 ft721 Government St.
Pescatores Seafood + GrillPescatores Seafood + Grill400 ft614 Humboldt Street
Milestone's RestaurantMilestone's Restaurant600 ft812 Wharf St
+ More- Less
Craigdarroch CastleCraigdarroch Castle1.1 mi
Performing ArtsPerforming Arts3700 ft
Oak Bay Park SvcOak Bay Park Svc2.2 mi
Cedar Hill Recreation and TennisCedar Hill Recreation and Tennis2.2 mi
Windsor CentreWindsor Centre2.2 mi
Henderson Masonic HallHenderson Masonic Hall2.3 mi
Monterey CentreMonterey Centre2.5 mi
Goward HouseGoward House4.5 mi
Camosun CollegeCamosun College2.7 mi
Craigflower Manor and SchoolhouseCraigflower Manor and Schoolhouse2700 ft800 Johnson St (Vancouver Island -- 90 minute ferry ride from Vancouver)
Point Ellice HousePoint Ellice House1.1 mi2616 Pleasant St
Ross Bay CemeteryRoss Bay Cemetery1.1 miDallas Rd.
Government HouseGovernment House1.1 mi1401 Rockland Ave
Fort StreetFort Street1.1 mi Victoria, British ColumbiaCanada
+ More- Less
Getting around
Airports
Victoria Inner Harbor (YWH)5000 ft
Victoria International (YYJ)15.8 mi
+ More- Less
Reviews
7.6
FabulousBased on  47  reviews

Rating by category:

9.1
Service
8.8
Rooms
9.9
Location
  • 9.6
    Exclusive

    Excellent Victorian era experience and history was very memorable.

    Not much really, our dining experience in the main restaurant and Bengal lounge were very good and our room was above average for comform and the bed was excellent. My wife was very disapointed to find that not all our "deserts" were given to us when we departed the High Tea.. We enjoyed the sandwiches and other items but could not finish the desert tier and so was looking forward to that later with some coffee in the room. Our lemon bars were missing, and I might point out my wife is standing over me as I write this. Thanks for a great time.

  • 6.2
    Good

    The heritage of the hotel

    I specifically asked for an ocean view room and paid over cad450 per night! But what I got was only one small window with a just a bit of view! Other bigger windows in the room only got garden view! It is a totally ripped off for the price I paid! I would never do this again!

  • 7.4
    Very good

    The location was perfec

    The room and bathroom are not as expected

  • 8.2
    Fabulous

    Traditional style very grand in Brilliant location. Staff were excellent.

    The room I had was quite hot but minor point

  • 7.8
    Fabulous

    This is the 'Grand Old Dame' of hotels in Victoria, in the style of the Canadian Pacific Hotels, which were taken over by the Fairmont chain. Service is top drawer but be aware this is an old facility which receives much attention in their attempt to keep it current. It is right downtown, across the street from the Inner Harbour.

    The pluming is getting old. The rooms are oddly laid out, due to the shape/angles of the building.

  • 10.0
    Exclusive

    Classic design, complimentary buffet and breakfast.

    Some noise through the windows.

  • 8.8
    Superb

    A very historic building and location is outstanding. As this is located right in the inner harbour and downtown it feels like you are in a country estate. Minutes to shopping and wonderful resturants. Shopped for the best deal as in season this is very expensive. Staff are very helpful and friendly.

  • 8.2
    Fabulous

    <Love the proximity to downtown shops, restaurants and waterfront.

    Every single thing is extra money (parking, wifi) and not cheap at all. The room rate was competitive, but with the extras, it costs the same as a newer/nicer hotel.

  • 9.6
    Exclusive

    The staff was absolutely perfect. We requested a room change and Alex at the front desk could have not been any nicer and professional about the switch. The room we got had a perfect view, quiet and quaint. I was surprised that the fridge allowed me to put in my own food and the free insuite coffee in a nice touch. Will book at the Empress again next time I'm in town. Thank you.

    Some of the decor could use some refreshing. Ex, window lampshade was loosing its edge ribbon, a stain on the bed skirt and the woodwork need a coat of paint. :) This said, it looks like the Hotel is being renovated, please do not make it modern! Keep the old charm with a refreshed look. (I'm a designer)

  • 10.0
    Exclusive

    Understated old luxury. Classy, helpful staff ready to serve. Unimaginable comfort - bed, pillows, soaps, Keurig, tea kettle, coffee, tea - everything so well done!! Decor of room - cool, relaxing, luxuriously painted with 3 shades of turquoise, trim, curtains, bedskirt, botanical prints...like an old English home. Staff so helpful, courteous, always asking how to serve you, goign the extra mile to help locate restaurants, call a taxi, book a reservation somewhere for you. Wonderful!!!!!

    That I couldn't stay longer!!!

  • 8.8
    Superb

    staff was superb

    hotel is tired but that's a legacy of tradition

  • 5.0
    Guest rating

    唯一好的是酒店位置不错。

    房子老旧,房间小,不是很干净,都只能说一般。

  • 10.0
    Exclusive

    A localizacao,o estilo,o atendimento.O salao do cafe da manha maravilhoso.Lindo hotel

+ More- Less
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Canada

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Victoria Inner Harbor (YWH)5000 ft
Victoria International (YYJ)15.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room